Commentary

Hybrid and changes to the workplace

Changes to many workplaces are likely to be needed to accommodate changing workforce preferences

July 19, 2022

JLL research recently released the latest iteration of the Workforce Preferences Barometer. Based on a primary survey, the barometer helps us understand employee attitudes towards their employer, hybrid and the workplace. The 2022 version of the report is the fourth update since the beginning of the pandemic meaning we are able to track how employees’ attitudes have changed over the course of the last two years.

1. Employees want flexibility

Nearly three quarters of APAC employees say that hybrid working models will be fundamental for corporates to attract and retain talent. What does ‘hybrid’ mean exactly? It means different things for different people, markets, industries and companies and there is no right or wrong answer. However, APAC employees say that an ideal working week twelve months from now would constitute 2.6 days in the office and 2.4 days remote (on average).

2. Hybrid has limitations

Remote work cannot replace the utility of the office in terms of face-to-face interactions and collaboration. Managers find it difficult to manage a remote workforce and career progression may be held back. This is particularly the case for junior employees who find it difficult to build networks and learn the skills they need while working remotely. This underlines the importance of the office as a hub for learning and development.

3. Some employees are struggling

Nearly half of employees do not feel that their company is a great place to work. Amid the ‘Great Resignation’, quality of life and health and wellbeing are more of a focus now than ever before. Ensuring that employees have the right amenities and access to the services they need will go some way to enabling a healthy and productive workforce.

4. The role of the office is being redefined

Changes to the corporate workplace are likely to be needed to meet the changing needs of the workforce and to encourage employees to spend as much time as possible in the office. Solutions will vary but corporates need to ensure they have the right mix of fixed workspaces, collaboration space and breakout areas. health and wellbeing amenities will also be key.

In addition to changes to the workplace, though, firms will continue to assess their strategies on hybrid. Many are conscious of employees’ changing preferences but are also eager for employees to spend as much time in the office as possible. An outstanding workplace will be key to attracting staff back voluntarily.